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RCARt - 5 Whys & A3 | Root Cause Analysis - 2 x 3.5hr sessions | 5YA3

5 Whys & A3 - VIRTUAL COURSE (2 x 3.5hr Sessions - Thursday & Friday same week)

About this Event

5 Whys & A3 - VIRTUAL COURSE (2 x 3.5hr Sessions)

Our well established 5 Whys & A3 (5YA3) course is easier to access than ever before. Once the COVID-19 pandemic is behind us, we'll retain both the face to face & virtual course options and both versions of the course will include training on the RCA2Go softare.

Even better, with the virtual course there are no travel expenses / accommodation / parking / meals involved. It doesn't matter whether you are in an office at work, in a remote location, at a restricted access site, working from home etc

NOTE: SIX MONTHS FREE ACCESS to RCA2Go software is now included for each 5YA3 course participant.

The software is fantastic and we've embedded it into the training to ensure you have the best experience possible and gain genuine business benefit for your company and your personal development.

This course is delivered across two sessions (Thursday & Friday same week).

Course delivery includes a highly interactive mix of powerpoint slides, video's, group discussion, breakout sessions and software training.

Course Outline & Learning Outcomes

  • Session 1: 5 Whys
    • Why do structured problem solving & background on 5 Whys & A3
    • Understanding what problems are suitable for the 5Y tool
    • RCA2Go software training
    • Prioritising problems according to risk
    • How to properly define a problem without jumping to solutions
    • Understanding three-way test to validate causes

  • Session 2: Fishbone / Ishikawa, A3 Sheet & real problem

What do I need?

You will need access to a computer with a camera & headset with access to the internet. The RCA2Go software is web based and a login will be provided for this.

We will provide the necessary training material required to complete the course. 

Who should attend? 

This course is applicable to anyone wanting to learn and use formal problem solving tools. Suitable for front-line employees to supervisor level, this course will provide the foundation of a structured problem solving process.

What our customers are saying?

"Being able to have multiple people on different types of devices, in different locations all working on the same software / problem at the same time is fantastic. So much faster searching for information, documents & we were able to share them face to face real time"

"I think this is actually a better course now that the software training has been included and free access to the software is great"

About the Trainer

Jeff Naylor has worked across many industry sectors and delivered more than 200 problem solving courses over the last 5 years. With broad industry background experience, Jeff has supported industry sectors including chemical, fibre optics, fertilizer, pharmaceutical, petrochemical, pulp&paper, manufacturing assembly, dairy, automotive, power generation, oil & gas, power transmission, water, defence, distribution, health care, aircraft and manufacturing.

Problem solvers vs Resistance to change


SIRF Roundtables developed this course after repeated requests from our members for affordable, effective problem solving training with flexible delivery options, while still being easy to integrate into their existing safety, quality, or continuous improvement programs. We can even customise the delivery for in-house programs to only use examples from your own workplace! Contact us for more information!

For Further Information, email:


$440 - $737 AUD

Category Community